L&L Hawaiian Barbecue

tatiana acosta 4 months ago

Placed order online using their app but messed up, had to call the store to see if I could cancel or fix the order. The owner was nice & helped me to place another order online(use the website not app). Owner was so nice they made sure both orders were put together & delivered(owner even called me to check i got the food) went above & beyond thank you! ... side note the protein portions have gotten smaller but so has alot of places.. food was great, service was even better!

Alex McCormick 6 months ago

Absolutely DISGUSTING Service was un-inviting There was a line cook on FACETIME WHILE OK THE CLOCK :/ The food was eh chewy all was eh until we bit into a piece of METAL If this was a child it could be life threatening potentially this is despicable and the lack of immediate refund was also upsetting the guy didn’t even report it had to go in a second time to get a refund if this had caused any injury we’d take them to court. DO NOT COME HERE. Sanitation is awful service is eh at best food wasn’t even close any competitors I know this petty but this is her concerning.

Noah Houston 6 months ago

I love this place. It's right near my house, and it's only gotten better with time. Today was a hard day. Long one too. While I was placing my order on the app, I noticed a comment section where you could make special requests. I had none, but I just wanted a laugh after the day I've had, and I asked for it to be made with love. They gave me the smile I needed, and I can't thank them enough. I will be back, especially now that they're are open later 🤘🏼 Needless to say, meal was exceptional as always. BBQ chicken bowl with rice and Mac. Great protein and carbo loading option, and more food for $10 than you can get just about anywhere else.

Melissa Caulk (Brenae) 6 months ago

RAW FOOD. So sad to leave this review. I’ve been coming here for close to 9 years… There have been a few times in the last 1-2 years that we’ve noticed the chicken wasn’t cooked all the way through. It’s been so random that we brushed it off, as it was just a piece or two. Well today the lumpia was RAW. Pink and not cooked all the way through. Squishy and not crispy at all. They changed it… it’s different than it’s been the past 9 years. So sad because that was one of my favorite things to order. You can tell it’s gone down since auntie left and we were trying to remain faithful customers but I think this is the last time we’ll be here. Unless we go just for the musubi… and it doesn’t disappoint next time. My son’s fries weren’t even cooked all the way. Just stiff, undercooked potato. I had to throw them in the oven when we got home and the rice portions are so small now. I would suggest going to another location or going to Big Aloha instead. Unacceptable. Waste of our money tonight. Disappointed.

Lani Ellis 8 months ago

This place is NOT what it used to be! The establishment used to be well maintained and welcoming. Aunty used to be behind the counter greeting everyone as they came in and the food used to remind me of back home. Now the staff seems ready to clock out, the roof is caving, there’s a food warmer setup at the register for the cashier to make plates and to make matters worse, the AC was blowing at 65 w when it’s already freezing 47 degreed outside. It was so cold we ate in the car! As for the food…not impressed. The musubi was rice, too much sauce & almost no meat. The loco moco was flavorless with more rice than anything else. Overall a really disappointing experience and it’s sad to see how this place has turned for the worse. Big Ali’i seems to be the last authentic Hawaiian spot left in this city.